Conflict Management Training

Conflict Management Course

Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

What you’ll learn?

• Increase your effectiveness in managing conflict.
• Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
• Gain confidence in holding difficult conversations calmly and assertively.
• Manage difficult situations proactively.
• See growth in your overall performance
• Build trust and credibility with colleagues and team members
• Identify common responses to conflicts in terms of behavior, thoughts and attitude
• Explore Aggressive, Passive and Assertive approaches and the consequence of each response
• Learn effective conflict resolution methods and best practices for managing conflicts

Who can do Conflict Management Training?

This Course is suitable for anyone looking to learn the basics of dealing with conflict in the workplace.

• Managers
• Supervisors
• Team leaders
• Entrepreneurs
• Business Leaders
• Portfolio
• Program
• Project Managers
• Executives
• Union leaders

Key Features

1-day Conflict Management Certification

1-day of instructor-led online live classroom on Gotomeeting.com or 1-day of traditional classroom training in your city

Accredited Trainers

Our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience

Certificate

Course completion certification issued by Shine BrightX

Case Studies

Real-World Simulations and Case Studies prepared by the industry expert

Flexible Schedule

Weekday & Weekend courses available for in-person and live online

Guaranteed to Run Bootcamp

All training classes are guaranteed to run, whether they are classroom, Live virtual or in-house

Support

24/7 Support via Email, Online Chat, Telephone

Certificate

Course Agenda

Syllabus of Conflict Management Training

FAQ